Technology Support
Our experts are here to support you
Persistent Innovation Ability
As a product innovation company, Safegas has been set up with a professional R&D team and has independent research and development ability. Our technical director has more than 20-year experience in the gas detection industry, meanwhile, we bring in excellent technical talents continuously, which input new energy and new ideas to technology upgrading. What’s more, we invest a lot of money, manpower, and material resources every year in the new product research and development, that’s why Safegas is always at the forefront of the gas detection industry.
Safegas is learning overseas new technology constantly, seeking development and progress, importing world top brand high precision sensors, employing world first-class brand materials, thus keeping the accuracy and sensitivity of the gas detectors no matter how harsh the environment is.
Strict Quality Control
Once a detector is finished product, it must pass one final rigorous review process and a tough line of questioning: Have all design review issues been addressed? Does the product meet Safegas’ standard of excellence? Have all approvals been secured? Can it be manufactured at a cost that provides genuine value to a customer? Hence we will do an aging test on all the raw materials and PCB, and during production, we will calibrate all the detectors well, last but most important, we have a professional QC team to inspect the detectors pc by one pc before shipment. If all the tests are passed, then is the product ready to bear the Safegas’ name.
Excellent Sales Service
If the customers don’t know how to operate our detectors, we will provide 24h online service by email, phone calls, or videos. If customers want to sell our detectors in the domestic market as distributors, first we will support sample orders for customers to test the detectors, and then we will provide training classes to teach them how to install and sell the detectors. The training classes include a series of literature guidance, video course, and company visit.
All the detectors are under warranty of 12months, free charge of repair under correct operation. Therefore, no matter you are the end-users or distributors of our detector, you don’t need to worry anything about the quality or after-sales service.